FAQ
How to join IX-world and profit from its great distribution advantages?
What is IX-world?
IX-world is a membership for hotels, tourism boards and other suppliers enabling them to display their web url on their product description on IX-world.com.
What are the benefits of IX-world?
For an annual fee of IX-world of only €100.- the hotel can profit from following benefits:
- Link customer to your own website and sell your product DIRECT
- More online presence
- ZERO commissions on bookings made through IX-world.com
- ZERO transaction fees on bookings made trough IX-world.com
How do I join IX-world?
Just click the sign-up button in the IX-world description and fill in the form. You will receive your confirmation with the invoice. Your website url will be published immediately after receipt of your payment.
What must I do to join IX-world.com?
IX-world has connection with Pegasus Solutions, Trust and Synxis. If you are connected to either of them, IX-world automatically picks up your inventory anyway. If you are not already connected to one of the previous, please contact us for alternative possibilities.
Is IX-world only for large hotel chains?
No. IX-world is for any hotel small or large.
What are the main advantages for my products to be in the IX-world system?
As a hotel, you will have more live access to more travel and tourism product than has ever been the case giving you the capability to better compete in a fast growing e-marketplace. IX-world exposes your product to over 380,000 travel agents worldwide accessible through all GDS networks in leisure mode and also online directly. A major advantage when joining IX-world is that it gives you the possibility to distribute your products at your preferred rates, consequently giving you the possibility to external revenue yield. In addition, last minute rooms can be sold either on an electronic allocation or free sale basis (on request). Moreover, the IX-world system allows its users to browse through its content with ease, giving them the possibility to retrieve desired products and book without difficulty. It is our priority that your product is clearly categorized within our system. And last but not least, for the moment there are no set up costs or fixed costs.
Is Revenue Management possible with IX-world?
The IX-world system has been purpose-designed so that hotels may maximize their global distribution of inventory at their preferred rate. This will enable hotels to maximize the revenue and consequent yield potential based on demand. Rate and availability is dictated by the supplier and not by IX-world so hotels will no longer have to commit to a room allocation and fixed rate many months in advance. This does not limit your options in any way and allocations may still be given to selected operators, including IX-world but on the terms dictated by you the hotelier.
To what audience is my inventory distributed to?
Your product is clearly categorized within the IX-world system exposed to 380,000 travel agents worldwide directly online & through GDS networks on leisure mode. In addition, your product is available directly through the internet at www.IX-world.com accessible to any end consumer visiting our site.
Why do travel agents book with IX-world?
The Travel Agents are encouraged to use the IX-world system as it provides them with a larger inventory with products that were previously not available to them. The IX-world system allows Travel Agents 100% dynamic packaging capability to tailor specific needs. In addition, The IX-world system is much simpler to use, clearer & precise than previous systems used by the travel agent community.
Does IX-world respect my brand, its logo?
IX-world makes every effort to respect and endorse hotel brands. We facilitate a “search by brand” on our website and also work with our hotel brand partners on joint marketing and communication messages towards travel agents and consumers. Whenever we use a hotel’s image content for the banners on our website, we add the brand name /location/ hotel name to it so that a customer knows immediately where to look for booking this property.
What does IX-world mean by “offering flexibility”?
This means that IX-world offers you the opportunity to change your rates, to control your brand identity, image, and product content, pricing, trading standards and booking policies. It also means that users are able to tailor package their products.
What does IX-world mean by “guaranteeing open transparency”?
When using this term, we are referring specifically to our rates. By this, we basically want to communicate that we are always showing the end price: that we are not hiding fees or mark ups.
What is GDS networks leisure mode?
GDS stands for Global Distribution System. In GDS leisure mode, tour operators such as IX-world allow travel agents to book hotels and products all in one mask, moving more towards icons / graphic interfaces. The GDS company provides automated services to the travel vendors. Any travel agent working with GDS has access to a hotel’s allocated inventory. All content given by the hotel, rates, images, description is on the IX-world website available for travel agents to book.
What is Pegasus Solutions?
Pegasus’s Distribution Services facilitates electronic hotel room bookings by providing a seamless interface that connects travel Web sites and the global distribution systems (GDS) used by travel agents, to hotel central reservation systems (CRS). IX-world has a direct link to Pegasus and in addition, we have all hotels coming in through the leisure mode in GDS, which is new and unique.
What is Trust?
Together with other sister companies within Cendant Travel Distribution Services, TRUST International provides a comprehensive range of technology and distribution solutions for the hospitality industry.
Synxis?
SynXis provides hotel inventory distribution to more than 1,200 of today's most popular Web sites and travel portals driven through connections to Pegasus, WorldRes, and direct connections. What is IX-rez? IX-rez is basically a CRS, giving the possibility to manage rates, content, image, product packages and availability at any time, and as frequently as desired. It also a tool provided to you accessible via extranet with an individual password.
Where can I reach IX-world in case I have problems with a booking?
IX-world operates a service center to support customers and suppliers:
IXeo Service Center
Phone +49-7132-9347-20
Fax +49 7132-9347-10
E-mail: info@ix-hotel.com
p.o. Box 1130
D - 74148 Neckarsulm
Germany
Opening hours: Monday through Friday 9.00 am until 5.00 pm, CET
Where can I reach IX-world for inquiries?
Contact us at the headoffice:
IXeo Interactive Travel SA
Goldbach Center
Seestr. 39
8700 Küsnacht Zurich
Switzerland
Phone: + 41 44 914 43 80
Fax: +41 44 914 43 88
E-Mail: info@ix-hotel.com
Opening hours: Monday through Friday 09:00 am until 5.00 pm, CET
What is IX-world exactly? Is it a system? Is it a travel agency? Is it a web merchant and wholesaler? Or is it a tour operator?
IX-world is really all of these things but most importantly IX-world is a GUIDE and a gateway. It is a gateway for more live tourism content to whoever we support and gateway for all suppliers to access the markets.
Why is IX-world Interactive Travel’s Head Office in Kuesnacht Zurich?
Switzerland is central to all European markets and Zurich has excellent business and communication infrastructure.
Who will be IX-world competitors?
As we see ourselves as a gateway we prefer to work with all Suppliers, all Systems, all travel agents, all tour operators and all country tourism boards, including web merchants.
How tried and tested is the IXeo system?
The IX-world system is based on proven robust xml technology that has been used by various tour operators and now redesigned for the IX-world dynamic and fully interactive engine.
How can I be sure to trust IX-world Interactive Travel?
We are a member of the Swiss Travel Association of Retailers (STAR) and participate in the Swiss Travel Security© fund which insures the security of the refund of payments received by us and for the repatriation of our customers in the event of our insolvency. IX-world is a certified IATA Electronic Reservation Service Provider (ERSP Code 02-4 0798 5) and guarantees that all airline ticketing through the system will be under full IATA regulations and conditions using at all times only certified IATA travel agencies.
Does IX-world sell advertisement space on its web site?
There is no intention to sell advertisement space as IX-world is keen to maintain a product which is based on what the customer really wants rather than what we really want to sell to them.
Does the tourism content supported by Columbus Travel Publishing mean that the user will automatically be directed to the Columbus Travel Guide website?
No, the tourism content from Columbus Travel Publishing comes to the IX-world-platforms through a unique interface solution and will be displayed within the IX-world environment. As Columbus Travel Publishing will be a partner, won’t the hotels listed in a Columbus Travel guides be favored? No, IX-world is sourcing destination content and maps from Columbus Travel Publishing. However, our hotel information and rates are sourced from a different live database, however I am sure we will supply hotels and tourism content to Columbus Travel Publishing!
As Columbus Travel Publishing will be a partner, won’t the hotels listed in a Columbus Travel guides be favoured?
No, IX-world is sourcing destination content and maps from Columbus Travel Publishing. However, our hotel information and rates are sourced from a different live database, however I am sure we will supply hotels and tourism content to Columbus Travel Publishing!
If I am a member of IX-world, will I still be distributed via travel agents?
No, as you are not paying any more commissions. Travel agents receive commission for their bookings made through IX-world. They will, however, be able to contact your hotel directly through your website url.